ISDN Report Manager

OVERVIEW - If your using ISDN and 'still don�t know' who is using your ISDN, when, for how long and to whom they are talking then the ISDN Report Manager can offer you�re an easy way to manage your ISDN more effectively.

ISDN CALL MANAGEMENT - Working with all the main ISDN vendors including 3Com, Bay, CISCO, and Shiva, the ISDN Report Manager, for a very low cost, will allow you to understand the way in which you use the ISDN.

Importantly the reports show both received and transmitted call times, as well as the actual number of calls. A useful feature is the identification and highlighting of excessive call lengths in different colours to pinpoint long calls.

The reports will help you understand your ISDN usage patterns, allow you make informed decisions about the best type of communication medium to use, offer an estimation of call costs and help you to reduce any wasted or unnecessary ISDN calls.

The ISDN Report Manager also details the CLI of all transmitted calls enabling you to keep a check on who you are talking to on the ISDN.

CALL ESTIMATION - The ISDN Report Manager also offers an estimation facility of call cost, as a comparison against the provider�s usage invoice.

It details the cost of the actual called seconds and the cost of the padded seconds, (these are the seconds that are billed at the minimum 60 second charge even though the calls were less than 60 seconds in length, for example frequent mail server inquiries)

Threshold Graphing - Where as the main graphs show individual call times and duration�s, the macro also summarises the time and call usage patterns in to 24 hour periods. These can then be plotted against a user defined threshold value enabling quick identification of excessive numbers of calls, or if the ISDN is being used for longer periods of time each day than expected.

WEB Based reporting - The cumulative summary report is optionally saved in HTML format enabling access to the report from any web browser such as Microsoft�s Internet Explorer or Netscape.

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