Support Solutions


Network Services
... for effective communications

For most companies the network is now the most critical and often the most complicated element of their IT infrastructure.

MDIS provides the practical support you need to solve today’s critical network issues and realise your strategic goals.

We have experience of a wide range of different technologies and act as a gateway to expertise from many of the leading names in the field.

Our services are flexible and can be tailored to suit your business requirements whilst our solutions are wide-ranging to ensure that your network provides the capacity and reliability that your users and business demands.

Your network lifecycle is totally supported by our:

  • Network Planning and Design Services
  • Network Implementation Services
  • Network Support and Management Services

BENEFITS:

supplements & complements in-house staff

multivendor expertise from a single independent source

Reduced risk and cost

Releases resource to focus on strategy

Total network lifecycle support

Network Planning & Design

MDIS provides a customised consultancy service using high - level technical expertise to assist with the early planning & design phases of network projects such as;

  • LAN Consolidations
  • LAN or WAN expansions
  • Network Performance Improvement
  • Network technology migrations

Specialists in all common network technologies and protocols are available to deliver services tailored to your individual requirements.

Network Implementation

MDIS provides a customised project management service, to augment your own capabilities in multivendor network integration, installation and start up. These services can include the implementation of;

  • Network hardware
  • Cabling systems
  • Connections to communications links
  • Network management systems
  • IT environment

With these services a network solution specialist is the single point of contact for the project. Rapid implementation with guaranteed results assures fast improvements in user productivity while controlling costs.

Network Support & Management

MDIS provide a full range of customised network support services to maximise your investment. The services are delivered by our own technical specialists, either locally or remotely.

The services can be used to assist in the following areas:

  • Improving reliability
  • Performance enhancement
  • Capacity management
  • Fault diagnosis & rectification

These services are designed to take problems off your shoulders. Whether you want to prevent problems before they happen, or simply need someone to handle routine tasks for you, we have the solution.

Flexibility

Customers may choose any combination of these services to provide a solution that meets their business needs.

Quality

Once the customer has defined the priority of the call, subsequent remedial actions and management monitoring and escalation processes are determined within the well-defined procedures of the BS5750 accredited Quality System of MDIS Services.

MDIS Service 2000

MDIS Services offer a wide range of consultancy and operational support services that allow you to implement an I.T. strategy that meets your business objectives.



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